If you need help, our virtual Sofologist Sofa Buddy is here to help! Click the chat icon in the bottom right of your screen and follow the prompts to have your questions answered. If you need further help, you’ll be able to speak to someone in our customer care team.
To email our Customer Care team, all you need to do is click here and complete our online enquiry form.
You can also submit images and videos to help us resolve your query faster.
If you can't find the answer to your query in our online support portal, you might prefer to talk to one of our Sofologists over the phone. Our customer support team are on hand to help with any enquiries, including queries about delivery.
Speak to a Sofologist today by calling 03444 81 81 81.
General Enquiries:
Monday to Friday 8am - 6pm
Saturday 9am - 5pm
Sunday 11am - 5pm
Product Support:
Monday to Friday 8am - 6pm
Saturday 9am - 5pm
Sunday 11am - 5pm
Delivery Arranging:
Monday to Friday 8am - 6pm
Saturday 9am - 5pm
Sunday 11am - 5pm
Please note, we are closed on Christmas Day, Boxing Day, New Years Day and Easter Sunday.
